Client Engagement Process

Pixelgate Media shares its client engagement process with the client in order to set a productive relationship.

Roles and Responsibilities

Pixelgate Media will serve the client as the lead graphic designer and developer for the client's project. When other consultants and developers become necessary additions to the project, Pixelgate Media will act as the project manager and will seek client's permission before making additions.

Reporting

Pixelgate Media will send client a progress report every two weeks and at the end of each approval checkpoint, detailing what work was completed, how many billable hours were incurred, and what work lies ahead.

Payment and Billing

Pixelgate Media charges $125 per hour. Pixelgate charges clients an initial retainer of $4,000 (32 hours of work). When retainer has been drawn down to 33%, Pixelgate Media will charge client an additional retainer of $4,000. If Pixelgate Media fronts expenses, Pixelgate Media will mark up expenses by 17.65%.